Cookie Policy
Effective Date: 10 August 2025
This Cookie Policy explains how Ritemails (“we”, “our”, or “us”) uses cookies and similar technologies when you visit or use our website or digital services. It applies to users based in the United Kingdom and elsewhere, and complies with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).
What Are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They help the website and digital services function properly, remember your preferences, and provide insights to improve your experience.
Why We Use Cookies
We use cookies to:
- Ensure our site works as expected
- Improve performance and functionality
- Understand how users interact with our website
- Remember your preferences and settings
- Provide relevant content and communications
Types of Cookies We Use
1. Strictly Necessary Cookies
These cookies are essential for the operation of our website and mobile app and cannot be switched off. They are usually set in response to actions made by you, such as logging in, filling in forms, or setting privacy preferences.
Examples: Session cookies, Security/authentication cookies
2. Performance Cookies
These cookies allow us to measure and improve the performance of our site by collecting anonymous data on how visitors use it.
Examples: Page visit statistics, Error tracking
3. Functionality Cookies
These cookies enable the website to provide enhanced functionality and personalisation, such as remembering your preferences or previously selected settings.
Examples: Language or region selection, User interface customisation
4. Targeting or Advertising Cookies
These cookies may be set through our site by third-party advertising partners to build a profile of your interests and show you relevant content. They do not store personal information directly but are based on uniquely identifying your browser and device.
Note: Ritemails may use limited advertising features for promotional campaigns, in which case you will be informed and given the option to manage these settings.
Third-Party Cookies
Some cookies may be placed by third-party services that appear on our pages, such as embedded videos, social sharing tools, or analytics services (e.g., Google Analytics). These third parties may collect information about your use of our website. We recommend reviewing their individual cookie and privacy policies.
Your Choices and Control
By accessing our website, you agree to our use of cookies in line with this policy, and you cannot change your cookie settings on our website. On your first visit to our site, you will be shown a cookie banner informing you about this.
Data Retention
Cookies are stored for different periods depending on their purpose:
• Session cookies expire when you close your browser
• Persistent cookies remain on your device for a set period or until manually deleted
We retain cookie data in accordance with our Privacy Policy.
Updates to This Policy
We may update this Cookie Policy from time to time. When we do, we will update the “Effective Date” above and notify users where appropriate.
Contact Us
If you have any questions about our use of cookies or this policy, you can contact us at:
Ritemails Privacy Team
Email: [email protected]